Privacy policy.

1. Who we are

Praxaria AI is an education platform and brand operated by Scoopchain LLC, Delaware, United States. Contact us at services@praxaria.com.

In this policy, “Praxaria AI,” “Praxaria,” “Scoopchain LLC,” “we,” “us,” and “our” refer to Scoopchain LLC. For applicable privacy and data-protection laws, Scoopchain LLC is generally the controller responsible for determining how and why your personal information is processed.

2. Scope of this policy

This policy applies when you:

• Visit praxaria.com or another Praxaria AI page that links to this policy.
• Join an early-access, enrollment, or marketing list.
• Create or use a learner account.
• Purchase or access a course, product, resource, subscription, or service.
• Complete lessons, projects, assessments, forms, surveys, or course activities.
• Download resources, contact us, or participate in a Praxaria AI event or community activity.

This policy does not govern third-party websites, AI tools, payment services, applications, or platforms that maintain their own privacy policies.

3. Information we collect

Information you provide directly

• Identity and contact information, such as your name, email address, telephone number, country, or postal address.
• Account information, such as authentication credentials, profile information, and preferences.
• Professional information, such as your role, organization, industry, interests, or learning objectives when you choose to provide them.
• Enrollment and transaction information, including selected products, access status, amount paid, currency, billing information, discounts, refunds, and transaction identifiers.
• Learning information, including lessons viewed, progress, completion status, project activity, results, saved resources, and course interactions.
• Learner content, including project submissions, written responses, feedback, uploaded files, questions, and comments.
• Communications and preferences, including enquiries, support requests, surveys, testimonials, correspondence, and marketing choices.

Sensitive information

Praxaria AI does not intentionally collect sensitive personal information. Do not submit confidential employer or client information, trade secrets, medical information, financial credentials, government identification numbers, or personal information belonging to another person unless it is necessary, lawful, and you are authorized to do so. If a future service requires sensitive information, we will explain why it is needed and obtain affirmative consent where required before processing it.

Information collected automatically

• IP address, browser, device type, operating system, device or session identifiers, language, and time zone.
• General location derived from your IP address.
• Pages visited, features used, referring website, campaign, access times, downloads, and navigation activity.
• Course and content interactions, error reports, diagnostics, security events, and cookie information.

Information received from third parties

• Payment processors confirming a payment, refund, dispute, or subscription status.
• Authentication, hosting, course-platform, email, analytics, and support providers.
• An employer or organization purchasing or administering access for you.
• Referral partners or another party you authorize to provide information to us.

We do not normally receive or store your complete payment-card number. Card details and payment credentials are processed directly by the applicable payment provider under its own privacy and security practices.

4. How and why we use information

We may use personal information to:

• Manage early-access, enrollment, and marketing lists.
• Create and administer accounts and deliver courses, resources, products, and services.
• Process payments, billing corrections, and continuing course access.
• Track progress and completion.
• Provide support and send essential account or service messages.
• Send optional marketing communications where permitted.
• Personalize and improve the learning experience and platform performance.
• Protect accounts and prevent fraud, misuse, and security incidents.
• Meet legal, tax, accounting, and regulatory obligations.
• Maintain records and establish, exercise, or defend legal claims.
• Conduct surveys and request feedback.

Depending on the processing and applicable law, our legal bases may include performance of a contract, consent, compliance with a legal obligation, and legitimate interests in operating, improving, and protecting Praxaria AI.

Where processing is based on consent, you may withdraw it at any time. Withdrawal does not affect processing that occurred lawfully before consent was withdrawn.

5. Course activity and learner content

We process course activity to provide access, save progress, deliver materials, provide support, improve the learning experience, issue completion records where offered, and investigate technical or security issues.

Private learner submissions will not be made public unless a feature is clearly identified as public or shared, you choose to publish or share the content, you give us permission, or disclosure is required by law.

We may use aggregated or de-identified learning information to improve Praxaria AI. You retain ownership of original content you submit, subject to the rights necessary for us to host, process, display, and use it to provide the requested service. Additional provisions may appear in our Terms of Use.

6. AI tools and AI-assisted features

Praxaria AI teaches learners how to work with third-party AI tools. Those services are independent from Praxaria AI and are governed by their own terms and privacy policies. Unless expressly stated at the point of use, information you enter directly into an external AI tool is not collected or controlled by Praxaria AI.

If Praxaria AI introduces an integrated AI-assisted feature:

• We will explain the feature and relevant data use.
• Inputs and outputs may be transmitted to a service provider to generate the requested result.
• We will limit shared information to what is reasonably necessary and apply appropriate safeguards.
• We will not intentionally use private learner content to train publicly available general-purpose AI models without clear notice and, where required, permission.

Do not enter confidential, third-party, or sensitive information into an AI tool unless you are authorized to do so and understand how that service processes it.

7. Email and marketing communications

If you join an early-access list, request updates, or otherwise consent to marketing, we may send information about enrollment, launches, new resources, introductory pricing, educational content, events, surveys, or announcements.

You may unsubscribe through the link in an email, available communication preferences, or by emailing services@praxaria.com. Unsubscribing from marketing does not prevent essential messages about purchases, account security, access, billing, support, or material service changes.

We do not purchase indiscriminate email lists or send marketing messages without a lawful basis.

8. Cookies and similar technologies

We may use cookies, pixels, local storage, and similar technologies, including:

• Strictly necessary technologies for security, login, account management, payments, and core functions.
• Preference technologies that remember language, display, consent, or account settings.
• Analytics technologies that help us understand usage and improve performance.
• Marketing technologies, used only where implemented and legally permitted.

Analytics runs on Google Analytics 4 using Google Consent Mode. Analytics storage is denied by default: until you accept analytics, no analytics cookies or device storage are used and only cookieless measurement signals are sent. When you accept, full analytics measurement activates. You can change your choice at any time through the “Cookie preferences” control in the site footer or the cookie banner. Strictly necessary technologies required for security, sign-in, and payments always operate, and blocking them may prevent parts of the platform from functioning correctly.

Further details, including technologies in use, their providers, purposes, and durations, may be provided through a Cookie Policy or preference tool when applicable.

9. How we share information

We do not sell or rent personal information for money. We do not currently process personal information for targeted advertising or sell it as those activities are defined under the Delaware Personal Data Privacy Act. If our practices change, we will update this policy and provide any required notice, consent, or opt-out method.

Service providers

We may use providers for hosting, storage, authentication, payments, fraud prevention, email, course delivery, analytics, monitoring, support, security, backups, accounting, and legal services. Depending on the service, the information shared may include identifiers and contact details, account and authentication data, transaction and enrollment information, learning activity, support communications, technical or device information, and other data reasonably necessary to provide that service. They may access information only as reasonably necessary to serve us and are expected to protect it appropriately.

Business and organizational customers

If an employer or organization purchases or manages your access, it may receive limited information required to administer it, such as enrollment, activation, progress, or completion status. We will not disclose private project content unless clearly stated, contractually agreed, authorized by you, or required by law.

Legal, safety, and business requirements

We may disclose information to comply with law or a lawful request; protect rights, safety, property, or security; prevent fraud or misuse; or establish and defend legal claims. Relevant information may also transfer in connection with a merger, acquisition, restructuring, financing, bankruptcy, or sale, subject to appropriate protections. We may share information when you direct or consent to it.

10. International data transfers

Scoopchain LLC is established in the United States and serves learners internationally. Information may be processed or stored in the United States or other countries where our providers operate, whose laws may differ from those in your country.

Where required, we use safeguards that may include contractual commitments, standard contractual clauses, adequacy mechanisms, data-processing agreements, security requirements, or other recognized transfer mechanisms. Contact services@praxaria.com for additional information.

11. How long we retain information

We retain personal information only for as long as reasonably necessary for its purpose, including legal, accounting, security, support, and dispute-resolution requirements.

• Early-access and marketing information: until you unsubscribe, withdraw consent, or it is no longer needed.
• Enquiries and support: as long as needed to resolve the matter and maintain a reasonable service record.
• Account, enrollment, progress, and completion information: for the duration of the applicable access period, unless eligible deletion is requested.
• Learner projects and uploads: while required to provide the feature, until you remove them where available, or until your account is deleted.
• Transaction, tax, and accounting records: for the period required by applicable law.
• Security logs and compliance records: for a limited period appropriate to security, fraud prevention, compliance, and disputes.

When information is no longer needed, we will delete it, anonymize it, or securely isolate it. Backup copies may remain temporarily until overwritten through normal backup cycles.

12. Data security

We use reasonable technical and organizational safeguards designed to protect information against unauthorized access, alteration, loss, misuse, disclosure, or destruction. Measures may include access controls, authentication, role restrictions, encryption, secure hosting and backups, confidentiality obligations, monitoring, maintenance, and incident-response procedures.

No online system can be guaranteed completely secure. You are responsible for protecting your password and should contact us immediately if you suspect unauthorized account use.

If a personal-data breach occurs, we will investigate it and notify affected individuals or relevant authorities when required by law.

13. Your privacy rights

Depending on your location and applicable law, you may have the right to:

• Confirm whether we process your information and request access to it.
• Correct, delete, or restrict eligible information.
• Object to certain processing or direct marketing.
• Receive eligible information in a portable format.
• Withdraw consent.
• Opt out of sale, targeted advertising, or certain profiling.
• Appeal a privacy-request decision where applicable.
• Complain to an appropriate authority.
• Exercise protected rights without unlawful discrimination.

These rights are not absolute. Applicable law may permit or require us to retain or continue processing certain information.

How to exercise your rights

Email services@praxaria.com with your name, the email associated with your account, the right you wish to exercise, and information reasonably needed to locate the records. We may verify your identity and, where permitted, an authorized representative's authority. We will respond within the period required by applicable law.

Account deletion

You may request deletion of your Praxaria AI account by emailing services@praxaria.com with the subject line “Account Deletion.” After verifying the request, we will delete or anonymize the account and eligible associated information, except information we must retain for legal, accounting, fraud-prevention, dispute-resolution, or security purposes.

14. Delaware privacy rights

Where the Delaware Personal Data Privacy Act applies, Delaware residents may have rights to confirm processing, access, correct, delete, and obtain a portable copy of eligible personal data; learn categories of recipients; opt out of targeted advertising, sale, or qualifying profiling; withdraw consent for sensitive-data processing; appeal a refusal; and exercise rights without unlawful discrimination.

Email services@praxaria.com with the subject “Delaware Privacy Request.” If an appeal is denied, you may submit a complaint through the Delaware Department of Justice Personal Data Privacy Portal.

15. European, UK, Swiss, and other international rights

If you are located in the European Economic Area, United Kingdom, Switzerland, or another jurisdiction with additional protections, applicable law may provide rights including access, correction, erasure, restriction, objection, portability, withdrawal of consent, protection concerning certain automated decisions, and the right to complain to a local supervisory authority.

16. California and other United States privacy rights

Residents of California and other US states may have additional rights when the relevant law applies. These may include rights to know, access, correct, delete, limit certain uses, opt out of sale, sharing, targeted advertising or qualifying profiling, use an authorized agent, appeal decisions, and receive equal treatment.

We do not sell personal information for money. We will honor applicable legally recognized opt-out preferences when required and technically applicable to our services.

17. Automated decision-making

Praxaria AI does not currently make decisions based solely on automated processing that produce legal or similarly significant effects concerning learners. If this changes, we will explain the logic and expected consequences and provide any applicable opt-out or human-review right.

18. Children’s privacy

Praxaria AI is designed for adults and is not directed to children. You must be at least 18 years old, or the legal age of majority in your jurisdiction, to create an account or purchase independently.

We do not knowingly collect personal information from children. If you believe a child has provided information without appropriate authorization, contact services@praxaria.com.

19. External links and third-party services

Our website and courses may link to third-party websites, applications, AI tools, platforms, or resources. We do not control them and are not responsible for their privacy, security, availability, accuracy, or content. Review their terms and privacy policies before creating an account, making a purchase, connecting data, or submitting information.

20. Changes to this policy

We may update this policy as Praxaria AI develops, our services or providers change, or legal requirements evolve. We will update the “Last updated” date and provide additional notice where a change materially affects how we use information. We will request fresh consent where required.

21. Contact us

For questions, concerns, complaints, appeals, or privacy-rights requests, contact:

Praxaria AI
Operated by Scoopchain LLC
P.O. Box 19958
Lewes, Delaware 19958
United States
Email: services@praxaria.com
Website: praxaria.com

We will review your request and respond as soon as reasonably possible and within any period required by applicable law.